Everything is a solution or there is no such thing as a
point product. Here, I don’t use the
term “solution” in marketing spin lingo.
I’m not calling a “white paper” an “e-book”. The point is that every product fits in to a
larger context and it must be designed with that in mind.
Take soap as an example.
Just a bar of soap. Is that an
exception to this rule? Consider this scenario;
a company was formed to create some super organic, environmentally friendly
bath soap. To further differentiate their
product the decided to sell it in a nine inch long bars complete with ultra hip
packaging. Sound cool right, a sure
winner in certain market segments.
Eco-conscious consumers purchased it, felt good about the buying
experience. Then, they took it home,
unwrapped the cool packaging carefully, to recycle of course and brought it
into their bath tub and/or shower. After
enjoying the ethereal qualities of the aroma they tried to place it on their
tub. What happened? They spend many minutes trying to find a
place where a nine inch bar would fit.
Guess what? They couldn't. The majority of bathrooms in the U.S. are
designed for a roughly 4 bar of soap. How
many people bought a second bar? Not many since the nine inch bar didn't fit it
the overall system.
So, if a simple bar of soap fits in to a larger system or
solution space consider how a technology product does. I’ll expand more on this in future post and
in my upcoming book on Strategic Technology Marketing.